酒店炸彈威脅工作程序（中英文版）

　　Objectives目標

　　xto minimize alarm among the guests and employees of the hotel.

　　將客人和員工中的驚惶減低到最小

　　xto safeguard the lives of both guests and employees through proper evacuation if necessary.

　　如果有必要通過合適的疏散確?？腿撕蛦T工的生命安全

　　xto eliminate any form of negative publicity to the hotel.

　　消除酒店的負面公眾影響

　　Policy政策

　　It is the hotel’s policy to establish a well coordinated, serious and safety response to a bomb threat in liaison of the police and e*pert team.

　　酒店的政策是建立一個針對炸彈威脅協調的、嚴肅的、安全的反應，并且和警察、拆彈專家組建立良好的聯絡。

　　Procedures程序

　　1. Usually a Bomb Threat comes in the form of a telephone call or by way of a letter, a written message and mail parcel.

　　通常，炸彈威脅來自電話、信件、便條、包裹等方式。

　　2. Anyone who receives a threatening call will try to establish ma*imum information from the caller and complete the prescribed Bomb Threat Form. Signal another telephone operator or nearby security officer to set trace on the line. Afterwards the Security Department should be informed immediately.

　　任何人接到威脅電話，都必須盡量從對方獲取信息，尤其是詳細地描述炸彈威脅的形式。信號通知另外的接線員和附近的安保人員跟蹤電話來源。此后立即通知保安部。

　　3. If the mail attendant or secretary receives a letter or parcel, which is suspected to be a bomb or other incendiary device, the letter or the parcel should not be touched. Immediately inform the Security Manager.

　　如果郵件生或秘書接到懷疑為炸彈或縱火裝置信件和包裹，該信件和包裹應該被隔離，并迅速通知保安部經理。

　　4. Bomb Search

　　炸彈搜查

　　*A search for the bomb will be conducted if the time of detonation given is more than 30minutes.

　　如果距離爆炸時間超過30分鐘，必須設法尋找炸彈。

　　*With the approval of the General Manager and Security Manager, Police and authority will be contacted to carry out bomb search.

　　經過總經理、保安經理、警察和有關當局的同意，將執行炸彈的搜尋。

　　5. Evacuation

　　疏散

　　*An immediate evacuation will be carried out if the time of detonation is less than 30 minutes with the approval of The General Manager and Security Manager.

　　經過總經理和保安經理的同意，如果離爆炸時間少于30分鐘，緊急疏散將立即執行。

　　*Police and authority will be contacted to assist in the crisis management.

　　聯系警察和有關當局協助該危機處理工作。

　　6. Action to be taken

　　采取的措施

　　*Contact all Department Heads / Supervisors to mobile all available staff to check their workplace for any suspicious parcel or object.

　　通知所有部門負責人或主管動員所有可用人員檢查其工作地點是否存在可疑包裹或物品。

　　*Do not touch anything that is strange and suspicious.

　　不要觸碰任何可疑物品。

　　*Inform the Security Manager if anything suspicious found.

　　發現有任何可疑物品則通知保安部經理。

　　7. For the safety of the guest, employees and hotel property, all employees has to remain calm and coordinate well with the command center for any necessary action to be taken according to the instructions of the police and bomb e*pert.

　　為

了客人、員工、酒店資產的安全，所有員工都必須保持鎮靜并且與指揮中心協調，根據警察和拆彈專家的指示采取必要的行動。

　　8. No one should act on his instinct, which will e*pose the safety of the entire team to the bomb threat during the crisis.

　　任何人不可憑其本能采取行動，以免在危機中使整個組織受到炸彈威脅。

　　HOWARD JOHNSON ALL SUITES HOTEL

　　BOMB THREAT FORM炸彈威脅表格

　　BOMB INFORMATION炸彈信息

　　Location in the hotel酒店位置: _________________

　　Time the bomb e*plodes炸彈爆炸: ________________

　　How to recognize the bomb怎樣識別炸: ____________

　　What type of bomb炸彈類型:__________________

　　CALLER DESCRIPTION來電者信息

　　Se* 性別 : ________Age range年齡 : ____________

　　Nationality國籍: __________________________

　　Type of accent口音: _____________________

　　Talking speed交談速度: ________________

　　Other characteristics 其他特征: _______

　　Reason for placing the bomb放置炸彈原因: __________________________________

　　Part of political organization 政治面貌: _________________________________________

　　OTHER

　　Time of the call 通話時間: ________

　　Duration of the cal*電話持續時間: _________min分鐘.

　　Call taken by通話工具: __________Call witnessed by通話見證人：__________

　　Telephone number traced電話號碼追蹤: ____________

　　REMARKS 備注

　　CC抄送:

篇2：酒店炸彈威脅工作程序(中英文版)

　　酒店炸彈威脅工作程序（中英文版）

　　Objectives目標

　　xto minimize alarm among the guests and employees of the hotel.

　　將客人和員工中的驚惶減低到最小

　　xto safeguard the lives of both guests and employees through proper evacuation if necessary.

　　如果有必要通過合適的疏散確?？腿撕蛦T工的生命安全

　　xto eliminate any form of negative publicity to the hotel.

　　消除酒店的負面公眾影響

　　Policy政策

　　It is the hotel’s policy to establish a well coordinated, serious and safety response to a bomb threat in liaison of the police and e*pert team.

　　酒店的政策是建立一個針對炸彈威脅協調的、嚴肅的、安全的反應，并且和警察、拆彈專家組建立良好的聯絡。

　　Procedures程序

　　1. Usually a Bomb Threat comes in the form of a telephone call or by way of a letter, a written message and mail parcel.

　　通常，炸彈威脅來自電話、信件、便條、包裹等方式。

　　2. Anyone who receives a threatening call will try to establish ma*imum information from the caller and complete the prescribed Bomb Threat Form. Signal another telephone operator or nearby security officer to set trace on the line. Afterwards the Security Department should be informed immediately.

　　任何人接到威脅電話，都必須盡量從對方獲取信息，尤其是詳細地描述炸彈威脅的形式。信號通知另外的接線員和附近的安保人員跟蹤電話來源。此后立即通知保安部。

　　3. If the mail attendant or secretary receives a letter or parcel, which is suspected to be a bomb or other incendiary device, the letter or the parcel should not be touched. Immediately inform the Security Manager.

　　如果郵件生或秘書接到懷疑為炸彈或縱火裝置信件和包裹，該信件和包裹應該被隔離，并迅速通知保安部經理。

　　4. Bomb Search

　　炸彈搜查

　　*A search for the bomb will be conducted if the time of detonation given is more than 30minutes.

　　如果距離爆炸時間超過30分鐘，必須設法尋找炸彈。

　　*With the approval of the General Manager and Security Manager, Police and authority will be contacted to carry out bomb search.

　　經過總經理、保安經理、警察和有關當局的同意，將執行炸彈的搜尋。

　　5. Evacuation

　　疏散

　　*An immediate evacuation will be carried out if the time of detonation is less than 30 minutes with the approval of The General Manager and Security Manager.

　　經過總經理和保安經理的同意，如果離爆炸時間少于30分鐘，緊急疏散將立即執行。

　　*Police and authority will be contacted to assist in the crisis management.

　　聯系警察和有關當局協助該危機處理工作。

　　6. Action to be taken

　　采取的措施

　　*Contact all Department Heads / Supervisors to mobile all available staff to check their workplace for any suspicious parcel or object.

　　通知所有部門負責人或主管動員所有可用人員檢查其工作地點是否存在可疑包裹或物品。

　　*Do not touch anything that is strange and suspicious.

　　不要觸碰任何可疑物品。

　　*Inform the Security Manager if anything suspicious found.

　　發現有任何可疑物品則通知保安部經理。

　　7. For the safety of the guest, employees and hotel property, all employees has to remain calm and coordinate well with the command center for any necessary action to be taken according to the instructions of the police and bomb e*pert.

　　為

了客人、員工、酒店資產的安全，所有員工都必須保持鎮靜并且與指揮中心協調，根據警察和拆彈專家的指示采取必要的行動。

　　8. No one should act on his instinct, which will e*pose the safety of the entire team to the bomb threat during the crisis.

　　任何人不可憑其本能采取行動，以免在危機中使整個組織受到炸彈威脅。

　　HOWARD JOHNSON ALL SUITES HOTEL

　　BOMB THREAT FORM炸彈威脅表格

　　BOMB INFORMATION炸彈信息

　　Location in the hotel酒店位置: _________________

　　Time the bomb e*plodes炸彈爆炸: ________________

　　How to recognize the bomb怎樣識別炸: ____________

　　What type of bomb炸彈類型:__________________

　　CALLER DESCRIPTION來電者信息

　　Se* 性別 : ________Age range年齡 : ____________

　　Nationality國籍: __________________________

　　Type of accent口音: _____________________

　　Talking speed交談速度: ________________

　　Other characteristics 其他特征: _______

　　Reason for placing the bomb放置炸彈原因: __________________________________

　　Part of political organization 政治面貌: _________________________________________

　　OTHER

　　Time of the call 通話時間: ________

　　Duration of the cal*電話持續時間: _________min分鐘.

　　Call taken by通話工具: __________Call witnessed by通話見證人：__________

　　Telephone number traced電話號碼追蹤: ____________

　　REMARKS 備注

　　CC抄送: